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The challenges of Renfe's 6th TrenLab Call attract more than a hundred startups
December 12, 2024
December 12, 2024
More than a hundred startups have submitted to the 6th Call for Renfe's TrenLab acceleration program, which, this time, poses among its challenges the development of projects based on artificial intelligence or quantum computing. The company will decide in the near future which startups are the winners of the call for the acceleration program, which offers winning startups 50,000 euros to implement their pilot and the possibility of obtaining a contract with Renfe of up to one million euros.
Renfe continues to bet on open innovation in this sixth TrenLab call, which has presented startups with four challenges:
Transforming customer service into stations based on Artificial Intelligence. The challenge is related to virtual assistants and conversational AI, as well as to predictive data analysis to anticipate customer needs and behaviors, automate tasks or propose new forms of personalized communication. The goal is to make the customer service system comprehensive and efficient..
Improving customer information in real time. This challenge is posed with the objective of designing tools that improve the information provided to the customer in real time, both before their trip and during it or after it. And it includes issues such as giving customers the possibility to interact with Renfe by receiving instant feedback and quick answers to their questions or needs.
Automation and digitalization of railway maintenance. The challenge seeks solutions to automate and digitize data capture during material maintenance tasks, so as to improve inspection, reporting and management processes for technical documentation and repairable and non-repairable parts.
Operational Efficiency with Quantum Computing. This challenge focuses on the need to address critical challenges, such as the optimization of schedules and routes, the efficient allocation of resources or cybersecurity, through solutions based on quantum computing.
In the near future, Renfe will announce which participating companies will face the different challenges.
