Accessibility

Accessibility

Approach

Challenge

At Renfe, we understand accessibility as a commitment we make directly to society to improve the benefits and enhance the quality of our transportation services. The removal of barriers in transportation that we have undertaken in recent years leads to universal transportation, for everyone, characterized by the creation of accessible environments.

Our approach to accessibility is comprehensive and cross-cutting; we aim to improve accessibility in all activities a person undertakes throughout the travel chain.

We aim to promote the development of the most revolutionary digital projects focused on improving universal accessibility in its three areas (physical, sensory, or cognitive). The goal is to enhance the customer experience by facilitating accessible travel for all.

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